Privacy Policy

Effective date: April 2026

TESSPARES ("we", "us", "our") operates tesspares.com.au, a free community marketplace for Australian Tesla parts. This Privacy Policy explains how we collect, use, and handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We collect personal information that you provide when using our platform:

  • Sellers: name, email address, and optionally phone number, when you post a listing.
  • Buyers: name, email address, optionally phone number, and your message, when you submit an enquiry on a listing.

We do not collect payment information. No accounts or passwords are created on TESSPARES.

2. How we collect it

Information is collected directly from you when you submit a listing via our "Sell" form, or when you submit an enquiry on a listing page. We do not collect information from third parties or through tracking technologies.

The admin panel uses a session cookie solely to authenticate the site administrator. No tracking or analytics cookies are set for general visitors.

3. Why we collect it and how we use it

  • Listing submissions: your seller name is displayed publicly on your listing. Your email address is used to send you a listing confirmation and, if approved or rejected, a status notification. It is not displayed publicly.
  • Enquiries: your name, email, phone number (if provided), and message are sent directly to the seller of the listing via email so they can respond to you.
  • Platform administration: we may use contact details to follow up on listing accuracy concerns or to notify you of important changes to the platform.

4. Who we share it with

  • Sellers: when you submit an enquiry, your contact details and message are shared with the seller of that listing by email. This is the primary purpose of the platform.
  • Supabase: our database and file storage provider. Data may be stored on servers located in the United States or European Union. Supabase is subject to their own privacy policy.
  • Resend: our transactional email provider, used to deliver confirmation and notification emails. Resend is subject to their own privacy policy.

We do not sell, rent, or share your personal information with any other third parties for marketing purposes.

5. Data retention

Listings and associated seller information are retained while the listing is active and for a reasonable period after removal to assist with dispute resolution. Enquiry records are retained for a reasonable period for platform administration purposes.

You may request deletion of your information at any time by contacting us (see below).

6. Accessing and correcting your information

Under the Australian Privacy Principles, you have the right to access personal information we hold about you and to request corrections. To make a request, contact us at contact@tesspares.com.au. We will respond within 30 days.

7. Security

We take reasonable steps to protect personal information from unauthorised access, misuse, or disclosure. Seller email addresses and phone numbers are not publicly displayed on listing pages. All data is stored with Supabase using industry-standard security practices.

8. Complaints

If you believe we have breached the Australian Privacy Principles and wish to make a complaint, please contact us at contact@tesspares.com.au. We will investigate and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of TESSPARES after changes are posted constitutes acceptance of the revised policy.

10. Contact

For any privacy-related enquiries, contact us at contact@tesspares.com.au.

TESSPARES is not affiliated with Tesla, Inc. Tesla is a registered trademark of Tesla, Inc.